ABOUT BCA
Belle City Amusements is dedicated to creating the best and safest midway experience. There is nothing more important than safety. With 70 years of experience, we couldn’t be more excited about our long-term focus. We believe in trained employees, higher quality product, guest value and premier customer service. Our goal is to go above and beyond the expectations of our guests and fair partners to provide an experience that truly sets us apart. Our goal is to consistently deliver the best. We believe in family fun and we believe in Belle City Amusements Inc.
ENJOY THE EXPERIENCE
Upon arriving on our Belle City Amusements midway you will instantly recognize the utmost importance of professionalism within our company. We are passionate about what we do, from our presentation to our overall operations. We make sure your expectations are exceeded from the moment you step foot onto our midway. We understand how important a guest’s first impression is at Belle City Amusements.
Our midway offers full service and convenient amenities to provide the most comfortable and safe midway experience. Our centrally located Guest Services will assist in all our guests needs. Belle City Amusements provides midway ATM’s, “Size Up” ride measuring stations, hand sanitizing stations, shaded seating areas, food courts, landscaping and a smoke-free Kiddieland.
SAFETY IS OUR #1 PRIORITY
Belle City Amusements is dedicated in creating the best and safest midway experience in the industry. There is nothing more important than safety. That is why we have management solely dedicated to safety and customer service. Our employee customer service and safety training program brings a whole new level of professionalism, consistency and service to the midway. Providing our employees with the best in outdoor amusement ride training and customer service skills is priority. Every employee is trained in safety and customer service prior to employment regardless of their position. Our goal for the future is to certify all of our ride supervisors with the National Association of Amusement Ride Safety Official certification. We entertain millions of fairgoers safely every single year.
OUR PEOPLE
We retain over 80% of our loyal, quality and skilled staff every year. In addition to the employee training program and their multi-year work experience within our company we offer a remarkable employee award program. This program rewards the great performances of our employees on the midway for their dedication and detailed service in safety and customer service. The employee award program is integral for enhanced customer service, morale, team building and is mutually beneficial for our fair partners. Every single day on our midway, employees from each department are eligible to win an award. After all, they deserve it the most.
COMMUNICATION IS KEY TO SUCCESS
Our communications and marketing team plays a vital role in working side by side with our fair partners in order to provide complete event planning. It is essential that fairgoers have height requirement information, promotions, pricing and all their questions answered prior to visiting the midway. Our communications team is the best in the industry for managing web, social media, viral marketing, press releases and live interviews.
WE STAND FOR EXCELLENCE
Belle City Amusements believes in trained employees, a higher quality midway product, guest value and premier customer service. Our goal is to go above and beyond the expectations of our guests and fair partners to provide an experience that will truly set us apart.